Questions from General Operations Management

Q: A certain process is under statistical control and has a mean value

A certain process is under statistical control and has a mean value of µ = 130 and a standard deviation of σ = 8. The specifications for this process are USL = 150, LSL = 100. a. Calculate Cp and Cpk....

Q: The Easyfit tire store had demand for tires shown below. Assume

The Easyfit tire store had demand for tires shown below. Assume F1 = 198. a. Develop a spreadsheet using the first seven days of demand to determine the best exponential smoothing model for values of...

Q: Valley View Hospital faces somewhat seasonal demand. Patients defer elective surgery

Valley View Hospital faces somewhat seasonal demand. Patients defer elective surgery in the summer and in the holiday season at the end of the year. As a result, the forecast of patient days of demand...

Q: Give some examples of sustainability goals and plans.

Give some examples of sustainability goals and plans.

Q: In what ways is purchasing becoming more professional?

In what ways is purchasing becoming more professional?

Q: Give an example of a global business with which you are familiar

Give an example of a global business with which you are familiar. How has globalization affected its operations and its supply chain?

Q: Compare the Baldrige-based approach to the use of ISO 9000

Compare the Baldrige-based approach to the use of ISO 9000.

Q: How can quality be measured for the following? a.

How can quality be measured for the following? a. Phone service b. Automobile repair c. Ballpoint pens

Q: Why did statistical quality control ideas catch on in the 1940s?

Why did statistical quality control ideas catch on in the 1940s?

Q: Golden Gopher Airline issues thousands of aircraft boarding passes to passengers each

Golden Gopher Airline issues thousands of aircraft boarding passes to passengers each day. In some cases a boarding pass is spoiled for various reasons and discarded by the airline agent before the fi...