Questions from General Operations Management

Q: You are in a line at the bank drive-through and

You are in a line at the bank drive-through and 10 cars are in front of you. You estimate that the clerk is taking about five minutes per car to serve. How long do you expect to wait in line?

Q: An enterprising student has set up an internship clearinghouse for business students

An enterprising student has set up an internship clearinghouse for business students. Each student who uses the service fills out a form and lists up to 10 companies that he or she would like to have...

Q: Rockness Recycling refurbishes rundown business students. The process uses a moving

Rockness Recycling refurbishes rundown business students. The process uses a moving belt, which carries each student through the five steps of the process in sequence. The five steps are as follows....

Q: The bathtub theory of operations management is being promoted as the next

The bathtub theory of operations management is being promoted as the next breakthrough for global competitiveness. The factory is a bathtub with 50 gallons of capacity. The drain is the outlet to the...

Q: A local market research firm has just won a contract for several

A local market research firm has just won a contract for several thousand small projects involving data gathering and statistical analysis. In the past, the firm has assigned each project to a...

Q: In manufacturing layout design, the key concern is the resulting efficiency

In manufacturing layout design, the key concern is the resulting efficiency of the operation. In retail service operations, what is the primary concern or objective?

Q: A processor makes two components, A and B, which are

A processor makes two components, A and B, which are then packaged together as the final product (each product sold contains one A and one B). The processor can do only one component at a time: Eith...

Q: The following represents a process used to assemble a chair with an

The following represents a process used to assemble a chair with an upholstered seat. Stations A, B, and C make the seat; stations J, K, and L assemble the chair frame; station X is where the two suba...

Q: Wally’s Widget Warehouse takes orders from 7 A.M. to

Wally’s Widget Warehouse takes orders from 7 A.M. to 7 P.M. The manager wants to analyze the process and has provided the following process flow diagram. There are three steps requir...

Q: The National State Bank is trying to make sure it has enough

The National State Bank is trying to make sure it has enough tellers to handle the Friday afternoon rush of workers wanting to cash their paychecks. It is only concerned with the last hour of the day...