Questions from General Operations Management

Q: Is certification under the ISO standards in this chapter necessary for competing

Is certification under the ISO standards in this chapter necessary for competing in the modern market? What should companies consider when deciding whether or not to become certified?

Q: Do you see any relationship between ISO standards mentioned in this chapter

Do you see any relationship between ISO standards mentioned in this chapter and the competitive strategy concepts mentioned earlier in the text?

Q: Bragg’s Bakery is building a new automated bakery in downtown Sandusky.

Bragg’s Bakery is building a new automated bakery in downtown Sandusky. Here are the activities that need to be completed to get the new bakery built and the equipment installed. a...

Q: Is the goal of Six Sigma quality realistic for services such as

Is the goal of Six Sigma quality realistic for services such as Blockbuster Video Stores or Redbox DVD Kiosks?

Q: “If line employees are required to work on quality improvement

“If line employees are required to work on quality improvement activities, their productivity will suffer.” Discuss.

Q: “You don’t inspect quality into a product; you have

“You don’t inspect quality into a product; you have to build it in.” Discuss the implications of this statement.

Q: Develop a cause and effect (fishbone) diagram to address everything

Develop a cause and effect (fishbone) diagram to address everything that impacts your grade in this course. How much is under your control?

Q: The desired daily output for an assembly line is 360 units.

The desired daily output for an assembly line is 360 units. This assembly line will operate 450 minutes per day. The following table contains information on this product’s task times...

Q: Shingo told a story of a poka-yoke he developed to

Shingo told a story of a poka-yoke he developed to make sure that operators avoided the mistake of putting fewer than the required four springs in a push button device. The existing method involved a...

Q: A manager states that her process is really working well. Out

A manager states that her process is really working well. Out of 1,500 parts, 1,477 were produced free of a particular defect and passed inspection. Based upon Six Sigma theory, how would you rate thi...