Questions from General Operations Management

Q: Visit the Web site for the Supply Chain Council, at

Visit the Web site for the Supply Chain Council, at www .supply-chain.org. What is the purpose of the council? Who are some of the members?

Q: You have just graduated from college and are looking to

You have just graduated from college and are looking to buy your first car. Money is tight right now, so you are concerned with initial cost as well as ongoing expenses. At the same time, you don&acir...

Q: A Chicago-based manufacturer is looking for someone to handle its

A Chicago-based manufacturer is looking for someone to handle its shipments to the West Coast. In order to evaluate potential transportation providers, the manufacturer has developed the following cri...

Q: Reconsider Figure 2.3. Suppose Supplier B improves its conformance quality

Reconsider Figure 2.3. Suppose Supplier B improves its conformance quality so that the chemicals it produces are now 99.9% pure. The chart at the bottom of the previous page shows the new competitive...

Q: (***) (Microsoft Excel problem) The following figure shows an

(***) (Microsoft Excel problem) The following figure shows an Excel spreadsheet that calculates the value index for each of two alternative suppliers. Re-create this spreadsheet in Excel. You should d...

Q: Billy’s Hamburger Barn has a single drive-up window. Currently, there

Billy’s Hamburger Barn has a single drive-up window. Currently, there is one attendant at the window who takes the order (30–40 seconds), gathers up the food and bags it (30–120 seconds), and then tak...

Q: Faircloth Financial specializes in home equity loans, loans that customers

Faircloth Financial specializes in home equity loans, loans that customers can take out against the equity they have in their homes. (“Equity” represents the difference between the home’s value and th...

Q: Marci spends 15 hours researching and writing a 20-page report

Marci spends 15 hours researching and writing a 20-page report for her philosophy class. Jack brags that he has a “streamlined process” for performing the researching and writing. Jack takes just 8 ho...

Q: (**) Consider the output and labor hour figures shown in

(**) Consider the output and labor hour figures shown in the following table. Calculate the labor productivity for each week, as well as the average labor productivity for all six weeks. Do any of the...

Q: Smarmy Sales, Inc. (SSI), sells herbal remedies through its Web

Smarmy Sales, Inc. (SSI), sells herbal remedies through its Web site and through phone reps. Over the past six years, SSI has started to depend more and more on its Web site to generate sales. The fig...