Questions from General Operations Management

Q: The state tax department wants to set up what would

The state tax department wants to set up what would amount to a series of identical production lines (running 8 hours a day) for processing state tax returns that are submitted on the stateâ...

Q: (*) A customer support job requires workers to complete a

(*) A customer support job requires workers to complete a particular online form in 60 seconds. Les can finish the form in 70 seconds. What is his efficiency? What other performance measures might be...

Q: (**) Precision Machinery has set standard times for its field

(**) Precision Machinery has set standard times for its field representatives to perform certain jobs. The standard time allowed for routine maintenance is 2 hours (i.e., “standard o...

Q: Insurance agency has determined that the standard time to replace

Insurance agency has determined that the standard time to replace a fender is 2.5 hours (i.e., “standard output” = 0.4 fenders per hour) and is willing to pay Gibson $50 per hour for labor (parts and...

Q: (**) When a driver enters the license bureau to have

(**) When a driver enters the license bureau to have his license renewed, he spends, on average, 45 minutes in line, 2 minutes having his eyes tested, and 3 minutes to have his photograph taken. What...

Q: Average waiting times and ride times for two of Dizzy-

Average waiting times and ride times for two of Dizzy- World’s rides are as follows:a. (*) Calculate the percent value-added time for each ride.b. (**) Now suppose DizzyWorld puts in...

Q: Consider Example 4.1 and the accompanying Figure 4.6 from the

Consider Example 4.1 and the accompanying Figure 4.6 from the book chapter.a. (**) Calculate the percent value-added time for the current process. Which activities do you consider to be value added? W...

Q: (*) The Shelly Group has leased a new copier that

(*) The Shelly Group has leased a new copier that costs $850 per month plus $0.20 for each copy. What is the total cost if Shelly makes 10,000 copies a month? If it makes 20,000 copies a month? What i...

Q: Arktec Manufacturing must choose between the following two capacity options:

Arktec Manufacturing must choose between the following two capacity options:a. (*) What would the cost be for each option if the demand level is 30,000 units per year? If it is 80,000 units per year?b...

Q: (*) Suppose the Shelly Group has identified two possible demand

(*) Suppose the Shelly Group has identified two possible demand levels for copies per month:Copies (Per Month) ………..Probability5,000 …………………………….....……..50%10,000……………………………...…..….. 50%What is the ex...