Questions from General Operations Management

Q: After graduating from college, your friends and you start an

After graduating from college, your friends and you start an Internet auction service called TriangCom. Business has been fantastic, with 10 million customer visits—or â€&...

Q: Rich Sawyer runs a landscaping firm. Each year Rich contracts

Rich Sawyer runs a landscaping firm. Each year Rich contracts for labor and equipment hours from a local construction company. The construction company has given Rich three different capacity options:...

Q: The local university has developed an eight-step process for screening

The local university has developed an eight-step process for screening the thousands of admissions applications it gets each year. The provost has decided that the best way to take a first cut at all...

Q: (***) (Microsoft Excel problem) The following figure shows an expanded

(***) (Microsoft Excel problem) The following figure shows an expanded version of the Excel spreadsheet described in Using Excel in Capacity Management (see the following page). In addition to the bre...

Q: The Lenovo Refurbishing Center repairs used laptops that are returned

The Lenovo Refurbishing Center repairs used laptops that are returned under warranty. • The center receives and processes, on average, 200 laptops per day.• All lap...

Q: ABS sells construction materials to commercial and home builders. One

ABS sells construction materials to commercial and home builders. One of ABS’s key processes is the order fulfillment process shown below and described as follows:•...

Q: (**) As the new facilities manager at Hardin Company, you

(**) As the new facilities manager at Hardin Company, you have been asked to determine the layout for four departments on the fourth floor of the company’s headquarters. Following is...

Q: Dr. Mike Douvas is opening a new sports clinic and

Dr. Mike Douvas is opening a new sports clinic and is wondering how to arrange the six different departments of the clinic:1. Waiting;2. Reception;3. Records and staff lounge;4. Examination;5. Outpati...

Q: (***) Omega Design is moving into an old Victorian building

(***) Omega Design is moving into an old Victorian building with a very unusual floor layout:Distances, in meters, between the areas are as follows:The numbers of daily interdepartmental trips are as...