Questions from General Operations Management

Q: Mark Key is an events coordinator for a small company. Returning

Mark Key is an events coordinator for a small company. Returning from his annual holiday in France, he is given six events to plan. He gives them the codes A–F. He needs to decide up...

Q: The Fast and Efficient (FAC) transport Group is reviewing its

The Fast and Efficient (FAC) transport Group is reviewing its fleet maintenance operations. ‘Our lease on our current maintenance and repair facilities site will expire in a year, and we need to decid...

Q: Find a copy of a financial newspaper (Financial Times, Wall

Find a copy of a financial newspaper (Financial Times, Wall Street Journal, Economist, etc.) and identify one company that is described in the paper that day. What do you think would be the main opera...

Q: It is week 35 of a busy year at Ashby Architect’s and

It is week 35 of a busy year at Ashby Architect’s and Jo Ashby is facing a big problem. Both her two junior partners have been diagnosed with a serious illness contracted on a trip t...

Q: Revisit the six examples of failure described at the beginning of the

Revisit the six examples of failure described at the beginning of the chapter. Compile a table that summarises your view of: (a). The reasons for the main failure. (b). How it might have been prevente...

Q: The activities, their durations and precedences for designing, writing and

The activities, their durations and precedences for designing, writing and installing a bespoke computer database are shown in Table 15.3. Draw a network diagram (activity-on-node) for the project and...

Q: Some (even relatively experienced) project managers neglect stakeholders in the

Some (even relatively experienced) project managers neglect stakeholders in the project management process, preferring to ‘manage them at a distance’ rather than allow them to interfere with the proje...

Q: Supplies4medics distributes a range of around 4000 SKUs of medical and safety

Supplies4medics distributes a range of around 4000 SKUs of medical and safety item supplies across Europe. The case highlights increasing problems with inventory shortages and declining service levels...

Q: The environmental services department of a city has two recycling services –

The environmental services department of a city has two recycling services – newspaper collection (NC) and general recycling (GR). The NC service is a door-to-door collection service that, at a fixed...

Q: A local shop has a relatively stable demand for tins of sweetcorn

A local shop has a relatively stable demand for tins of sweetcorn throughout the year, with an annual total of 1,400 tins. The cost of placing an order is estimated at £15 and the annual cost of holdi...