Questions from General Operations Management


Q: A hotel housekeeper, Alison Harvey, was observed five times on

A hotel housekeeper, Alison Harvey, was observed five times on each of four task elements, as shown in the following table. On the basis of these observations, find the standard time for the process....

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Q: A pizza shop in Dubai wants to estimate the standard time for

A pizza shop in Dubai wants to estimate the standard time for preparing its famous margarita pizza. The manager has performed a time study of the process and the following results have been observed....

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Q: The results of a time study to perform a quality control test

The results of a time study to perform a quality control test are shown in the following table. On the basis of these observations, determine the normal and standard time for the test, assuming a 23%...

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Q: Peter Rourke, a loan processor at Wentworth Bank, has been

Peter Rourke, a loan processor at Wentworth Bank, has been timed performing four work elements, with the results shown in the following table. The allowances for tasks such as this are personal, 7%; f...

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Q: Each year, Lord & Taylor, Ltd., sets up a

Each year, Lord & Taylor, Ltd., sets up a gift-wrapping station to assist its customers with holiday shopping. Preliminary observations of one worker at the station produced the following sample time...

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Q: Why have many manufacturing facilities relocated from Western Europe to Asia?

Why have many manufacturing facilities relocated from Western Europe to Asia? Discuss the motives and risks.

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Q: A time study of a factory worker has revealed an average observed

A time study of a factory worker has revealed an average observed time of 3.20 minutes, with a standard deviation of 1.28 minutes. These figures were based on a sample of 45 observations. Is this samp...

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Q: Based on a careful work study in the Hofstetter Corp., the

Based on a careful work study in the Hofstetter Corp., the results shown in the following table have been observed: a) Compute the normal time for each work element. b) If the allowance for this type...

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Q: The Dubuque Cement Company packs 80-pound bags of concrete mix

The Dubuque Cement Company packs 80-pound bags of concrete mix. Time-study data for the filling activity are shown in the following table. Because of the high physical demands of the job, the company&...

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Q: Draw a process chart for receiving an order for a coffee,

Draw a process chart for receiving an order for a coffee, making the coffee, and handing it to the customer in a café.

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