Questions from General Operations Management


Q: Rent the Runway (RTR), is a privately-owned service

Rent the Runway (RTR), is a privately-owned service that rents out clothes, handbags and jewelery. It has a dry-cleaning warehouse that is the biggest in the world, processing 2,000 items per hour. It...

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Q: An increasingly popular service models in business is that companies should earn

An increasingly popular service models in business is that companies should earn revenues from subscribers rather than sell products or service as single ‘items’. What do you think are the advantages...

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Q: Re-read the case example on the English National Opera.

Re-read the case example on the English National Opera. Consider the list of back-office departments in the case. (a) For each of the departments described, what aspects of their job do not involve di...

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Q: The IHIP characteristics that we introduced in the chapter are used to

The IHIP characteristics that we introduced in the chapter are used to distinguish service from goods-producing operations. We also made clear that they were controversial and that they could be viewe...

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Q: Specifically, how would you include the local population in the development

Specifically, how would you include the local population in the development of phase 2?

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Q: Again, thinking about the music industry, where do ‘live

Again, thinking about the music industry, where do ‘live performances’ fit on the scales?

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Q: What conclusions could Julie draw from the data?

What conclusions could Julie draw from the data?

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Q: What are the issues and implications for the chain?

What are the issues and implications for the chain?

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Q: How would you characterize the challenges associated with change at Dixon,

How would you characterize the challenges associated with change at Dixon, and how might these be overcome?

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Q: Why was the partnership between worse and Homer seen as successful by

Why was the partnership between worse and Homer seen as successful by both parties?

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