Questions from General Operations Management


Q: Define flow time, makespan, tardiness, and lateness, and

Define flow time, makespan, tardiness, and lateness, and explain how they are computed.

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Q: What are the advantages and disadvantages of the SPT and EDD sequencing

What are the advantages and disadvantages of the SPT and EDD sequencing rules?

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Q: What is dispatching? Explain how priority dispatching rules are used.

What is dispatching? Explain how priority dispatching rules are used.

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Q: Summarize the procedure (steps) used for the two-resource

Summarize the procedure (steps) used for the two-resource sequencing problem (Johnson’s Sequencing Rule).

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Q: Define quality management. Why is it important for every manager to

Define quality management. Why is it important for every manager to understand?

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Q: Find the websites for the W. Edwards Deming Institute, the

Find the websites for the W. Edwards Deming Institute, the Juran Institute, and Philip Crosby Associates. What services do they offer? How do these organizations maintain the philosophies and legacies...

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Q: What is Six Sigma? How is it measured?

What is Six Sigma? How is it measured?

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Q: Explain the key concepts used in implementing a Six Sigma quality initiative

Explain the key concepts used in implementing a Six Sigma quality initiative.

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Q: Summarize the DMAIC process for problem solving.

Summarize the DMAIC process for problem solving.

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Q: What tools and methods are used in Six Sigma projects?

What tools and methods are used in Six Sigma projects?

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