Questions from General Operations Management


Q: Explain how to determine the appropriate sample size and sampling frequency for

Explain how to determine the appropriate sample size and sampling frequency for SPC.

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Q: What is process capability and why is it important to understand?

What is process capability and why is it important to understand?

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Q: What is the purpose of a process capability study?

What is the purpose of a process capability study?

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Q: What is a process capability index? Explain how process capability indexes

What is a process capability index? Explain how process capability indexes are computed and how to interpret the results.

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Q: Explain the three components of any control system and provide an example

Explain the three components of any control system and provide an example different from the text.

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Q: What is the 1:10:100 Rule? Why is

What is the 1:10:100 Rule? Why is it important for managers to understand?

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Q: A lab performs two types of blood tests, A and B

A lab performs two types of blood tests, A and B. The time per setup (in minutes), processing time (in seconds), and order size (number of tests) is given below. Each test requires a new setup. Deter...

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Q: What is “quality at the source”?

What is “quality at the source”?

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Q: Describe the basic quality control practices used in manufacturing. In what

Describe the basic quality control practices used in manufacturing. In what service contexts can they be applied?

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Q: Identify an organization that has achieved ISO 9000 certification, and write

Identify an organization that has achieved ISO 9000 certification, and write a short paper (one page maximum) that summarizes the benefits and results that the organization has achieved using ISO 9000...

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