Questions from General Operations Management


Q: Provide some examples in business or daily life in which a controlled

Provide some examples in business or daily life in which a controlled process is erroneously adjusted and an out-of-control process is ignored.

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Q: Discuss some examples of common and special causes of variation in your

Discuss some examples of common and special causes of variation in your daily life (for example, at school or at home).

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Q: Find two examples of using RFID technology to monitor and control SKUs

Find two examples of using RFID technology to monitor and control SKUs and explain the advantages and disadvantages of adopting such technology.

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Q: Develop a “personal quality checklist” on which you tally nonconformances

Develop a “personal quality checklist” on which you tally nonconformances in your personal life (being late for work or school, not completing homework on time, not getting enough exercise, and so on)...

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Q: Hospital administrators wanted to understand and better control the waiting time of

Hospital administrators wanted to understand and better control the waiting time of patients in the emergency department (ED). To do this, they constructed –x-chart and R-charts by sampling the waitin...

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Q: Suppose that you were monitoring the time it takes to complete order

Suppose that you were monitoring the time it takes to complete order transactions at a call center. Discuss what might cause such out-of-control conditions as a trend, shift in the mean, or cycles in...

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Q: Provide some examples of different types of waste in an organization with

Provide some examples of different types of waste in an organization with which you are familiar, such as an automobile repair shop or a fast-food restaurant.

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Q: Some companies use a technique called heijunka, which is a Japanese

Some companies use a technique called heijunka, which is a Japanese term that refers to production smoothing in which the total volume of parts and assemblies are kept as constant as possible. Researc...

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Q: Search the Internet for images of visual controls. Select five of

Search the Internet for images of visual controls. Select five of them and explain how they contribute to achieving one of the four principles of lean operating systems.

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Q: What types of “setups” do you perform in your work

What types of “setups” do you perform in your work or school activities? How might you reduce the setup times?

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