Questions from General Operations Management

Q: Choose one of the lean tools and approaches from Section 18-

Choose one of the lean tools and approaches from Section 18-2 and research and write a short paper (two pages maximum) on how organizations use this tool, and provide specific examples.

Q: 1. Research and acquire the criteria for diamond appraisals and critique

1. Research and acquire the criteria for diamond appraisals and critique these criteria in terms of objectivity, measurement, and overall accuracy. Are diamond quality criteria as specific and measure...

Q: A catalog order-filling process can be described as follows:

A catalog order-filling process can be described as follows:12 Telephone orders are taken over a 12-hour period each day. Orders are collected from each person at the end of the day and checked for er...

Q: Interview a manager at a local business about his or her inventory

Interview a manager at a local business about his or her inventory and materials-management system, and prepare a report summarizing its approaches. Does the system use any formal models? Why or why n...

Q: A team at a hospital studied the process of per- forming

A team at a hospital studied the process of per- forming a diagnostic CT scan. The current process can be described as follows. The CT tech enters a “send for patient” request into a computer when the...

Q: Compare the lean service system of Southwest Air- lines to a

Compare the lean service system of Southwest Air- lines to a full service airline such as United Airlines or British Airways on the following: (a) airplane boarding process, (b) cabin service, (c)...

Q: Do you think applying operations management concepts and methods such as Six

Do you think applying operations management concepts and methods such as Six Sigma and lean principles can reduce U.S. health care costs? Explain. Provide examples that show how OM can help the U.S. h...

Q: Research and write a short paper (two pages maximum) on

Research and write a short paper (two pages maximum) on applications of the 5S principles in service organizations, such as a hospital. If possible, provide some pictures that illustrate the results o...

Q: Search the Internet for manufacturing or service tours similar to the ones

Search the Internet for manufacturing or service tours similar to the ones in this chapter. Classify their practices according to the four lean principles in a manner similar to the examples.

Q: Research and briefly describe one or two lean initiatives in service organizations

Research and briefly describe one or two lean initiatives in service organizations and then make an argument for or against adopting lean principles in service businesses. What is different about appl...