Questions from General Operations Management


Q: The Hudson Jewelers case study found in MindTap inte- grates material

The Hudson Jewelers case study found in MindTap inte- grates material found in each chapter of this book. Case Questions for Discussion: 1. What are the advantages and disadvantages from the service p...

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Q: A car rental company at a major airport has 70 percent of

A car rental company at a major airport has 70 percent of its fleet of 200 cars rented each day on average. Cars are rented for an average of four days. How many rentals are processed each day on aver...

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Q: Due to county and state budget cuts Archer County Courthouse now has

Due to county and state budget cuts Archer County Courthouse now has only two clerks and two typists and expects to process 40 drivers/hour (see Solved Problem 11.3). What is the current labor utiliza...

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Q: For Solved Problem 11.3 on processing driver’s licenses at the

For Solved Problem 11.3 on processing driver’s licenses at the Archer County Courthouse in this chapter, if 40 drivers are to be processed each hour, how many clerks and typists should be hired assumi...

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Q: How can you improve throughput for the process in part (b

How can you improve throughput for the process in part (b) of problem 35? Assume that all 17 workers have the ability to perform the work at each stage but that no additional workers may be hired.

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Q: A medical equipment testing and calibration service is depicted in Exhibit 11

A medical equipment testing and calibration service is depicted in Exhibit 11.28. The customer usually brings the equipment to the service center. The service process requires service technicians to p...

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Q: An accounting firm is capable of processing 20 EZ tax forms per

An accounting firm is capable of processing 20 EZ tax forms per day, and the average number of forms on-hand in the office is 64 forms. What is the average processing time per EZ tax form?

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Q: What is the average time a loaf of sliced bread stays in

What is the average time a loaf of sliced bread stays in an urban sandwich shop if the restaurant uses 46 loaves per day and they maintain an average inventory of 150 loaves?

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Q: The Wilcox Student Health Center has just implemented a new computer system

The Wilcox Student Health Center has just implemented a new computer system and service process to “improve efficiency.” The process flowchart and analysis framewor...

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Q: A manufacturer of air conditioner compressors is concerned that too much money

A manufacturer of air conditioner compressors is concerned that too much money is tied up in its value chain. Average raw material inventory is $50 million and work-in-process (WIP) production invento...

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