Questions from General Operations Management


Q: An airport limousine service has one employee work the airport counter.

An airport limousine service has one employee work the airport counter. A customer arrives on the average of once every three minutes, and it takes on average two minutes to process the transaction. a...

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Q: I know what we can do next; everything has been so

I know what we can do next; everything has been so successful so far,” said Kay Ebelhar, marketing services division manager. “How about designing and offering a courtesy service guarantee? We will pr...

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Q: Jefferson Manufacturing machines parts for assembly in air compressors. The process

Jefferson Manufacturing machines parts for assembly in air compressors. The process is shown in Exhibit 11.30. a. Where is the bottleneck workstation? Cite one TOC principle from Exhibit 11.22 that ex...

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Q: Jefferson Manufacturing in problem 47 has another cellular layout and process shown

Jefferson Manufacturing in problem 47 has another cellular layout and process shown in Exhibit 11.31. a. Where is the bottleneck workstation? Cite one TOC principle from Exhibit 11.23 that explains yo...

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Q: Rambler Manufacturing produces three clutch plates for small automobiles at its factory

Rambler Manufacturing produces three clutch plates for small automobiles at its factory in Columbus, Ohio. The three processes shown in Exhibit 11.32 are composed of common and different work activiti...

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Q: For Rambler Manufacturing in problem 49, suppose that sales of clutch

For Rambler Manufacturing in problem 49, suppose that sales of clutch plates 1, 2, and 3, respectively are 180, 300, and 200 units for the week, and workstation C works two shifts for a total of 90 ho...

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Q: For Rambler Manufacturing in problems 49 and 50, would you rather

For Rambler Manufacturing in problems 49 and 50, would you rather invest the same amount of money to double the throughput rate of workstation B or C? Explain your reasoning.

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Q: What is the inventory position if the on-hand quantity is

What is the inventory position if the on-hand quantity is 462 units, scheduled receipts are 200 units, and 130 units are on backorder?

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Q: If the order quantity is 220 units, inventory-carrying costs

If the order quantity is 220 units, inventory-carrying costs are 24 percent year, and each unit costs $18, what is the average cycle inventory? How much does it cost to carry this cycle inventory year...

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Q: What are the z-values for service levels of 80,

What are the z-values for service levels of 80, 85, 90, 95, and 99 percent, assuming demand is normally distributed?

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