Questions from General Operations Management


Q: The Hudson Jewelers case study available in MindTap integrates material found in

The Hudson Jewelers case study available in MindTap integrates material found in each chapter of this book. Case Questions for Discussion: 1. What is the value of a loyal customer to Hudson Jewelers f...

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Q: Carbon dioxide emissions associated with a one-night stay in a

Carbon dioxide emissions associated with a one-night stay in a hotel room are calculated at 29.53 kg of CO2 per room day for an average hotel. The 200 rooms of your hotel are all occupied for 2 days...

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Q: Linda Bryant recently started a small home-construction company. In

Linda Bryant recently started a small home-construction company. In an effort to foster high quality, rather than subcontracting individual work, she has formed teams of employees who are responsible...

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Q: A manufacturer’s average WIP inventory for Part #2934 is 995 parts

A manufacturer’s average WIP inventory for Part #2934 is 995 parts. The workstation produces parts at the rate of 225 parts per day. Use the Excel template Little’s Law to find the average time a part...

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Q: Draw a supply chain flowchart similar to Exhibit 13.1 using

Draw a supply chain flowchart similar to Exhibit 13.1 using the SCOR Model for a business you have worked in or have experience with. Describe how the supply chain works. If you have little or no work...

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Q: An express checkout line at a grocery store takes an average of

An express checkout line at a grocery store takes an average of three minutes to ring-up a customer’s order. On average six customers are in the checkout line. Use the Excel template Little’s Law to f...

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Q: An accounts receivable manager processes 200 checks per day with an average

An accounts receivable manager processes 200 checks per day with an average processing time of 15 working days. Use the Excel template Little’s Law to find the average number of accounts receivable ch...

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Q: Trucks using a single server loading dock have a mean arrival rate

Trucks using a single server loading dock have a mean arrival rate of 12 per day. The loading/unloading rate is 18 per day. Use the Single Server Queue Excel template to answer the following questions...

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Q: Arrivals to a single server queue occur at an average rate of

Arrivals to a single server queue occur at an average rate of three per minute. Use the appropriate Excel function to develop the probability distribution for the number of arrivals for x 5 0 through...

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Q: A mail-order nursery specializes in European beech trees. New

A mail-order nursery specializes in European beech trees. New orders, which are processed by a single shipping clerk, have a mean arrival rate of six per day and a mean service rate of eight per day....

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