Questions from General Operations Management

Q: Pete’s Market is a small local grocery store with one checkout counter

Pete’s Market is a small local grocery store with one checkout counter. Shoppers arrive at the checkout lane at an average rate of 15 customers per hour and the average order takes three minutes to ri...

Q: Assume trucks arriving for loading/unloading at a truck dock from

Assume trucks arriving for loading/unloading at a truck dock from a single server waiting line. The mean arrival rate is four trucks per hour, and the mean service rate is five trucks per hour. Use th...

Q: Marty’s Barber Shop has one barber. Customers arrive at a rate

Marty’s Barber Shop has one barber. Customers arrive at a rate of 2.2 per hour, and haircuts are given at an average rate of five customers per hour. Use the Single Server Queue Excel template to answ...

Q: A JetAir 304 airplane emits 22 kilograms of carbon dioxide per hour

A JetAir 304 airplane emits 22 kilograms of carbon dioxide per hour while flying. Today, the plane flew for 8.2 hours on six flights. This emission rate doesn’t include the time on the ground running...

Q: Keuka Park Savings and Loan currently has one drive-up teller

Keuka Park Savings and Loan currently has one drive-up teller window. Cars arrive at a mean rate of 10 per hour. The mean service rate is 12 cars per hour. Use the Single Server Queue Excel template t...

Q: Research the job of a global sourcing manager and describe the job

Research the job of a global sourcing manager and describe the job duties, travel requirements, and skill set (maximum of two typed pages).

Q: Fore and Aft Marina is a new marina planned for a location

Fore and Aft Marina is a new marina planned for a location on the Ohio River near Madison, Indiana. Assume that Fore and Aft decides to build one docking facility and expects a mean arrival rate of fi...

Q: Long lines of patients wait for CAT scanning service in a hospital

Long lines of patients wait for CAT scanning service in a hospital. Patients arrive for scans at a rate of 1.8 per hour. The average processing time for CAT service is 27 minutes per patient. Your sum...

Q: The City Beverage Drive-Thru is considering a two-server

The City Beverage Drive-Thru is considering a two-server system. Cars arrive at the store at the mean rate of six per hour. The service rate for each server is 10 per hour. Use the Multiple Server Que...

Q: Big Al’s Car Wash has two wash bays. Each bay can

Big Al’s Car Wash has two wash bays. Each bay can wash 15 cars per hour. Cars arrive at the carwash at the rate of 15 cars per hour on the average, join the waiting line, and move to the next open bay...