Questions from Management Science

Q: What began as a humble suburban-neighborhood grocery store in Essen

What began as a humble suburban-neighborhood grocery store in Essen, Germany, is today one of the most successful discount supermarket chains in the world. Aldi has been operating with the motto “the...

Q: Everyone can make mistakes, but sometimes these can have severe consequences

Everyone can make mistakes, but sometimes these can have severe consequences. The employees of the insurance company Aviva Investor’s asset management division simultaneously received an email from th...

Q: Many college students pull all-nighters to study for midterms and

Many college students pull all-nighters to study for midterms and finals. What Andrew Kozlovski noticed when he was a freshman at the University of Southern California was how many students were using...

Q: It’s one thing to ensure that customers feel that their concerns are

It’s one thing to ensure that customers feel that their concerns are resolved quickly. It’s something else to revamp how a company reaches customers. That’s what Nike has been up to lately. This appro...

Q: In 2002, British restaurateur and television celebrity-chef, James

In 2002, British restaurateur and television celebrity-chef, James Trevor “Jamie” Oliver opened Fifteen, a nonprofit restaurant and bar in London. As a social enterprise, this restaurant would later o...

Q: Thomas Lopez, a lifeguard in the Miami area, was fired

Thomas Lopez, a lifeguard in the Miami area, was fired for leaving his assigned area to save a drowning man. His employer, Jeff Ellis and Associates, which has a contract with the Florida city of Hall...

Q: If you get a job at Punchkick Interactive—a digital agency

If you get a job at Punchkick Interactive—a digital agency that designs and builds software in Chicago—you won’t have a boss. You’ll not be shown an organizational chart of who reports to whom because...

Q: Imagine being at all-company meetings where trays of hors d’oeuvres

Imagine being at all-company meetings where trays of hors d’oeuvres and drinks are being served, but you and the others who aren’t wearing white badges are asked to return to your desks. That has been...

Q: Though it might be a challenge, employing individuals with autism is

Though it might be a challenge, employing individuals with autism is beneficial. According to Britain’s National Autistic Society, only 15 percent of adults with autism have fulltime employment, while...

Q: One of the world’s biggest shipping companies, Danish company Maersk is

One of the world’s biggest shipping companies, Danish company Maersk is concerned about the future of its presence in the Chinese market. In an interview with the Wall Street Journal, Søren Skou, the...