Questions from Management Science

Q: Employees first” is the most important cultural value that former HCL

Employees first” is the most important cultural value that former HCL Technologies’ CEO Vineet Nayar believed would help the company to grow. While most managers think a customer’s satisfaction should...

Q: Advocates of open-book management point to the advantages of getting

Advocates of open-book management point to the advantages of getting employees to think like owners and to be motivated to make better decisions about how they do their work once they see how their de...

Q: Is having a caring employer important to you when looking for a

Is having a caring employer important to you when looking for a new job? Today, many organizations consider well-being initiatives as a way of keeping employees happy and motivated. Research has demon...

Q: Flexible working schemes have been around for many years, and are

Flexible working schemes have been around for many years, and are generally expected to be found in any organization that wants to retain its staff. The standard 9-to-5 business hours structure is an...

Q: Have you ever watched the show Undercover Boss? It features a

Have you ever watched the show Undercover Boss? It features a company’s “boss” working undercover in his or her own company to find out how the organization really works. Typically, the executive work...

Q: Card Connection is one of the UK’s largest card publishers and a

Card Connection is one of the UK’s largest card publishers and a market leader in the franchise distribution of greeting cards in the UK and the Republic of Ireland (ROI). Established in 1992, it is r...

Q: PepsiCo, Inc., is regarded as the second largest food and

PepsiCo, Inc., is regarded as the second largest food and beverage business in the world, and a large part of its success can be attributed to its leader. Indra Nooyi, who served as the chairperson an...

Q: When Steve Kerr first became the coach of the Golden State Warriors

When Steve Kerr first became the coach of the Golden State Warriors basketball team, he saw the need for some changes. He wanted to steer away from the tendency for new leaders to announce that they w...

Q: Cyber Monday falls on the first Monday following the Thanksgiving holiday.

Cyber Monday falls on the first Monday following the Thanksgiving holiday. During Cyber Monday, employers find that a significant number of employees are surfing the web for holiday deals. A recent su...

Q: When General Motors (GM) decided to start a bug bounty

When General Motors (GM) decided to start a bug bounty program—paying hackers to find computer bugs in the company’s information systems—they purposely tried to avoid other companies’ mistakes with su...