Questions from Supply Chain

Q: Postal services and logistics companies are experimenting with delivery using drones.

Postal services and logistics companies are experimenting with delivery using drones. What are the benefits and drawbacks with this application of technology?

Q: One concern with the adoption of process automation such as self-

One concern with the adoption of process automation such as self-driving vehicles and robots is the impact on society. What are the societal challenges with process automation? How might these be addr...

Q: Recall the last time you went to a fast-food restaurant

Recall the last time you went to a fast-food restaurant such as McDonald’s. Describe all of the goods and services that make up your total product experience.

Q: Think of two companies in the same industry that use different process

Think of two companies in the same industry that use different process structures. Why is this the case? Is one process structure a better choice than the other? Why or why not?

Q: Consider several members of the supply chain of a company that makes

Consider several members of the supply chain of a company that makes plastic toy cars and trucks. Which of the five processes described in the product-process matrix is likely to be used by the follow...

Q: Provide an example of how technology has made it possible to use

Provide an example of how technology has made it possible to use processes that are not on the diagonal of the product/process matrix.

Q: Are some process structures inherently safer or more environmentally friendly than others

Are some process structures inherently safer or more environmentally friendly than others?

Q: Which of the service categories would you put a large state university

Which of the service categories would you put a large state university? Why? Would a small private university be in the same category? Why or why not?

Q: Some upscale restaurants have their kitchens visible to their customers changing the

Some upscale restaurants have their kitchens visible to their customers changing the traditional view of front-office and back-office processes. What are the benefits and drawbacks to this approach?

Q: Think about three of your favorite fast food restaurants. What type

Think about three of your favorite fast food restaurants. What type of layout is used in the food preparation area of each? Are these layouts a good fit with the organization? Why or why not? Should...