Questions from Supply Chain


Q: Figure 8-4 illustrates the analogy of a boat hitting rocks

Figure 8-4 illustrates the analogy of a boat hitting rocks as the level of water falls. Why is water a good analogy for inventory? Is the sequence in which rocks are encountered a good way to prioriti...

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Q: Why is achievement of the following goals critical to the success of

Why is achievement of the following goals critical to the success of lean systems? Give an example of how each area contributes to the success of a lean system.

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Q: You work in the marketing department of a firm that sells mountain

You work in the marketing department of a firm that sells mountain bicycles and related gear. Its manufacturing division has decided to wholeheartedly adopt the lean systems philosophy. Will this affe...

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Q: Discuss how lean systems might apply to a fast-food hamburger

Discuss how lean systems might apply to a fast-food hamburger stand. How will it have to be modified to deal with daily demand variation?

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Q: Using the discussion of Lean Design, consider the design of a

Using the discussion of Lean Design, consider the design of a iPod competitor. Give examples of each of the following design wastes:

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Q: Most people have worked as “operations managers” at some time

Most people have worked as “operations managers” at some time. Describe a job or experience that you had that involved the management of a process.

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Q: What would happen if you tried to introduce a new strategy based

What would happen if you tried to introduce a new strategy based on radical innovation into a facility where the organization has adopted wholeheartedly the lean culture?

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Q: How would a restaurant use the 5-S program? How

How would a restaurant use the 5-S program? How would an operating room using this program?

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Q: Under what conditions would you use a Kaizen Event?

Under what conditions would you use a Kaizen Event?

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Q: Explain the critical differences between basic customer service, customer satisfaction,

Explain the critical differences between basic customer service, customer satisfaction, and customer success.

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