How do group norms and status influence an individual’s behavior?
> What do managers do in terms of functions, roles, and skills?
> The great global recession has claimed many victims. In many countries, unemployment is at near-historic highs, and even those who have managed to keep their jobs have often been asked to accept reduced work hours or pay cuts. Another consequence of the
> What is a positive organizational culture?
> How can an ethical culture be created?
> What is authentic leadership? Why do ethics and trust matter to leadership?
> How is culture transmitted to employees?
> What are the characteristics of a virtual organization?
> What is a matrix organization?
> What is a bureaucracy, and how does it differ from a simple structure?
> What are the behavioral implications of different organizational designs?
> Why do organizational structures differ, and what is the difference between a mechanistic structure and an organic structure?
> How can managers create a culture for change?
> How can managers create a boundaryless organization?
> What are the three types of conflict and the three loci of conflict?
> What are the differences between the traditional and interactionist views of conflict?
> How do charismatic and transformational leadership compare and contrast? Are they valid?
> What are the roles and functions of third-party negotiations?
> How do individual differences influence negotiations?
> What are the differences between distributive and integrative bargaining?
> What are the steps of the conflict process?
> What are the similarities and differences among the five bases of power?
> What is power? How is leadership different from power?
> What are some examples of impression management techniques?
> What is Fiedler’s contingency model? Has it been supported in research?
> What are the main limitations of behavioral theories of leadership?
> What are the differences among downward, upward, and lateral communication?
> What are the key parts of the communication process, and how do you distinguish formal and informal communication?
> What are the primary functions of the communication process in organizations?
> What unique problems underlie cross-cultural communication?
> What are some common barriers to effective communication?
> What are the four main approaches to managing organizational change?
> What is the difference between automatic and controlled processing of persuasive messages?
> What are the methods of oral, written, and nonverbal communication?
> What are the differences between formal small group networks and the grapevine?
> What is the difference between planned and unplanned change?
> What is the difference between a group and a team?
> How do you explain the growing popularity of teams in organizations?
> When is work performed by individuals preferred over work performed by teams?
> How can organizations create team players?
> What conditions or context factors determine whether teams are effective?
> What are the five types of teams?
> What are the causes and consequences of political behavior?
> What are the five stages of group development?
> Define group. What are the different types of groups?
> How effective are interacting, brainstorming, nominal, and electronic meeting groups?
> What are the strengths and weaknesses of group (versus individual) decision making?
> What are the individual and organizational approaches to managing stress?
> What are the advantages and limitations of cohesive groups?
> How does group size affect performance?
> Do role requirements change in different situations? If so, how?
> As we discussed in this chapter, social loafing is one potential downside of working in groups. Regardless of the type of task—from games of Tug of War to working on a group projects—research suggests that when working in a group, most individuals contri
> What are the nine most often identified power or influence tactics and their contingencies?
> What forces act as sources of resistance to change?
> What are the characteristics of a spiritual culture?
> How might documents be altered?
> What remedies are available through the civil and criminal justice systems?
> How do witness interviewing and interrogation differ?
> What is meant by invigilation?
> What are the different types of commercial damages?
> Is earnings management considered fraud?
> How is materiality determined?
> What are the similarities and differences between analytical and accounting anomalies?
> What is meant by behavioral red flags?
> A scientist has an unlimited water supply and two buckets, one holds 4 gallons and the other holds 9 gallons. By using nothing but the buckets and water, how can he accurately measure 7 gallons of water?
> What are the factors that affect the decision to prosecute an entity?
> What must an injured party prove to be successful in a claim for damages?
> What is meant by demonstrative evidence? Give examples.
> How do pay-and-return schemes work?
> What are some non-verbal clues to deception?
> What are some of the verbal clues to deception?
> Why is it advisable to obtain a written confession from the subject of an investigation?
> What is the “expectations gap”?
> What constitutes “good cause” in the discharge of an employee?
> What are the various categories and calculations used in ratio analysis?
> Why are introductory questions so important to an interview’s success?
> What are the three types of evidence that may be offered at trial?
> What are the challenges associated with proving intent on the part of a fraudster?
> How is the threshold for predication determined?
> Where may fraud examiners and forensic accountants find data?
> When is it appropriate to use an indirect method for income reconstruction?
> What is a kickback scheme and how is it committed?
> What are some ways that may be used to hide assets?
> Generally, how is the problem of management override and collusion addressed?
> What are the primary responsibilities of management?
> How can conflicts of interest be prevented and detected?
> What are the main components of the fraud risk assessment process?
> How did the Sarbanes-Oxley Act address corporate governance and public accounting responsibilities?
> What are the three major types of negotiated remedies and how do they differ?
> What is the discovery process and how does it work?
> A scientist has an unlimited water supply and two buckets, one holds 4 gallons and the other holds 5 gallons. By using nothing but the buckets and water, how can he accurately measure 3 gallons of water?
> What is meant by “hacking?”
> What methods are used by insiders to commit computer fraud? What red flags might indicate that insider computer fraud is occurring?
> Which types of economic damages are related to computer crimes?
> What is included as an expert’s work product?
> What is the difference between computer fraud and computer crime?
> How are computers used in cyber-crime?
> Which federal law enforcement agencies investigate domestic Internet crimes?
> What is a shell company and how is it formed?
> Why is Internet fraud particularly difficult to police?
> What are some indicators that a computer has been infected?