Questions from Total Quality Management


Q: Managing an integrated supply chain (ISC) is highly dependent on

Managing an integrated supply chain (ISC) is highly dependent on quality management practices. IBM, which considers the effective and efficient operation of its supply chain as a key factor in improvi...

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Q: At White Clay Pottery a kiln is used to bake ceramic pottery

At White Clay Pottery a kiln is used to bake ceramic pottery. The production manager wishes to determine the relationship between temperature and brittleness, so he takes measurements of the brittlene...

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Q: A quality analyst at Paint fast Manufacturing Co. wants to determine

A quality analyst at Paint fast Manufacturing Co. wants to determine if a new paint formulation, used to paint parts for a customer’s assembly operation, will dry fast enough to meet the customer’s ne...

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Q: The process engineer at Siva Electronics is also trying to determine whether

The process engineer at Siva Electronics is also trying to determine whether a newer, more costly design involving a gold alloy in a computer chip is more effective than the present, less expensive si...

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Q: A new production process at Fabulist, Inc. has two in

A new production process at Fabulist, Inc. has two in-line stages. The probability of defective components being produced in stage 1 is 15 percent and 10 percent in stage 2. Assembled units that have...

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Q: Genjeteye, Inc. makes aircraft engines. The mean time to

Genjeteye, Inc. makes aircraft engines. The mean time to failure has been found to be 100,000 hours and is exponentially distributed. a. What is the failure rate, l, per hour? b. What is the cumulat...

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Q: Use the data for Twenty-first Century Laundry for the weights

Use the data for Twenty-first Century Laundry for the weights of loads of clothes processed through their washing department in a week. (See Prob. 6-11 in the C06 Problem Data workbook.) a. Apply the...

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Q: The times for carrying out a blood test at Rivercreek Labs for

The times for carrying out a blood test at Rivercreek Labs for 100 tests, found in the Prob. 6-12, in the C06 Problem Data workbook, were studied in order to better understand the process. Apply the D...

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Q: The data in the Excel worksheet Prob. 6-13 in

The data in the Excel worksheet Prob. 6-13 in C06 Problem Data workbook shows the weight of a set of castings (in kilograms) being made in the Fillmore Metal-work foundry. Construct an Excel spread sh...

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Q: A warehouse manager at Dock housing, Inc. maintains a large

A warehouse manager at Dock housing, Inc. maintains a large inventory of video games. The company’s database states that the mean value of the games in inventory is $50, with a standard deviation of $...

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