Questions from Total Quality Management


Q: An electronic component in a satellite radio made by Space scope,

An electronic component in a satellite radio made by Space scope, Inc. has a failure rate of λ = 0.0000165 units/hour. Find the mean time to failure (MTTF). What is the probability (assuming an expone...

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Q: The MTBF of an integrated circuit made by Way forward, Inc

The MTBF of an integrated circuit made by Way forward, Inc. is 16,000 hours. Calculate the failure rate.

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Q: A manufacturer of electric cooktops purchases major electronic components as modules.

A manufacturer of electric cooktops purchases major electronic components as modules. The reliabilities of components differ by supplier (see the system diagram below). Suppose that the configuration...

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Q: An electronic missile guidance system at Guide, Inc. consists of

An electronic missile guidance system at Guide, Inc. consists of Components A, B, C, and D, which have reliabilities of 0.98, 0.97, 0.91, and 0.95, respectively (see the following diagram). a. What i...

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Q: Getronics has a three-step process for processing customer sales.

Getronics has a three-step process for processing customer sales. First, the cashier must look up the customer’s loyalty card on the company’s information system. Second, the cashier enters the transa...

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Q: Many one-tenth scale remote control (RC) model car

Many one-tenth scale remote control (RC) model car racing enthusiasts believe that spending more money on high-quality batteries, using expensive gold-plated connectors, and storing batteries at low t...

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Q: Maniple, Inc. has a complex manufacturing process, with three

Maniple, Inc. has a complex manufacturing process, with three operations that are performed in series. Because of the nature of the process, machines frequently fall out of adjustment and must be repa...

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Q: An automated production system at Autopsy’s Inc. consists of three operations

An automated production system at Autopsy’s Inc. consists of three operations: turning, milling, and grinding. Individual parts are transferred from one operation to the next by a robot. Hence, if one...

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Q: Mega art, a large department store, has a very successful

Mega art, a large department store, has a very successful and profitable package-wrapping department. The department uses two complex bow-making machines that work inline to make the bows for the pack...

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Q: Newtonian, Inc. (Problem 2) faces three major competitors

Newtonian, Inc. (Problem 2) faces three major competitors in this market: Oldphonia, Symphonic, and Collie onia. It found that potential consumers placed the highest importance on reliability (measure...

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