Questions from Total Quality Management


Q: Well place Insurance Company processes insurance policy applications in batches of 50

Well place Insurance Company processes insurance policy applications in batches of 50. One day, they had 10 batches to process and, after inspection, it was found that 4 batches had nonconforming poli...

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Q: Samples for three parts made at River City Parts Co. were

Samples for three parts made at River City Parts Co. were taken and provided in the C08 Problem Data workbook. a. Calculate the mean and standard deviation for each part and compare the natural varia...

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Q: Suppose that a refrigeration process at Cold foods, Ltd. Has

Suppose that a refrigeration process at Cold foods, Ltd. Has a normally distributed output with a mean of 27.0 and a variance of 1.21. a. If the specifications are 27.0 6 3.25, compute b. Suppose the...

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Q: River Bottom Fire Department is evaluating their response times in order to

River Bottom Fire Department is evaluating their response times in order to determine whether a new fire station is needed. Samples were taken for 30 consecutive days from 6 stations. These data can b...

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Q: Palma State Bank is investigating the processing time for loan applications.

Palma State Bank is investigating the processing time for loan applications. Samples were taken for 25 random days from 5 branches. These data can be found in the C08 Problem Data workbook. a. Compute...

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Q: Birdseye Magnetrons makes induction meters used in vending machines to test the

Birdseye Magnetrons makes induction meters used in vending machines to test the validity of coins. Their specifications require the induction reading capability of the meters to fall between 0.25 and...

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Q: Twenty-five samples of size 4 resulted in statistics of x

Twenty-five samples of size 4 resulted in statistics of x 5 38.0 minutes and R 5 3.0 minutes for the Turk master Cleaning Company’s average time to completely clean a rug. Compute control limits for x...

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Q: After some further analysis, River Bottom Fire Department (Problem 22

After some further analysis, River Bottom Fire Department (Problem 22) relocated one of their fire stations. After doing so, they wanted to evaluate response times to determine whether or not the resp...

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Q: Black Elk Medical Center (BEMC) is a qualitydriven acute care

Black Elk Medical Center (BEMC) is a qualitydriven acute care hospital organization that includes three medical facilities that treat both inpatients and outpatients. BEMC has won numerous national an...

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Q: J. McWilliams Swim Club is trying to calibrate its chlorine pump

J. McWilliams Swim Club is trying to calibrate its chlorine pump to ensure that the right amount of chlorine (1.0–1.5 ppm of free chlorine) is mixed into the water. Thirty samples of four readings at...

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