Questions from Total Quality Management

Q: Does your state have a quality award program? If so,

Does your state have a quality award program? If so, obtain some current information about the program and report on it. If not, try to find a neighboring state with an award program and report on it....

Q: Consolidated Metal Works (CMW) was founded in the mid-

Consolidated Metal Works (CMW) was founded in the mid-1940s in a 3,000-square-foot building with nine people as a small family business to produce custom machined parts. In the 1960s, as business grew...

Q: Develop a portfolio of advertisements from newspapers and magazines and illustrate how

Develop a portfolio of advertisements from newspapers and magazines and illustrate how quality is used in promoting these products. How do the ads imply the different definitions of quality?

Q: Choose an organization of interest, conduct appropriate research, and write

Choose an organization of interest, conduct appropriate research, and write a case similar to the Xerox Quality in Practice in this chapter, documenting their quality journey and practices.

Q: Examine the annual reports of one company over a period of years

Examine the annual reports of one company over a period of years. Summarize how quality is discussed or implied in the company’s statements and philosophy. Are any changes in the perspectives of quali...

Q: Explain why a single quality definition is not sufficient.

Explain why a single quality definition is not sufficient.

Q: Briefly summarize the history of quality before and since the industrial revolution

Briefly summarize the history of quality before and since the industrial revolution. What caused the most significant changes?

Q: Define the following terms: a. quality assurance b

Define the following terms: a. quality assurance b. total quality c. performance excellence d. competitive advantage

Q: Explain how each major function of a manufacturing system contributes to total

Explain how each major function of a manufacturing system contributes to total quality.

Q: Explain the role of the quality function in a typical company.

Explain the role of the quality function in a typical company.