Questions from Total Quality Management


Q: An international bottle manufacturer produces glass containers for customers that include condiment

An international bottle manufacturer produces glass containers for customers that include condiment producers, breweries, and wineries. The growing demand for plastic containers, and a history of high...

See Answer

Q: Find several examples of mission and vision statements for Fortune 500 companies

Find several examples of mission and vision statements for Fortune 500 companies. Critique these statements with respect to their usefulness, relevance to the organization, and ability to inspire and...

See Answer

Q: Does your university or college have a mission and strategy? How

Does your university or college have a mission and strategy? How might policy deployment be used in a university setting? Discuss with a senior executive administrator at your college or university (s...

See Answer

Q: Research the strategic planning practices of recent Baldrige Award winners. Discuss

Research the strategic planning practices of recent Baldrige Award winners. Discuss different approaches that these firms use and why they seem appropriate for their organizations. How do they reflect...

See Answer

Q: In your role as a student, develop your own statements of

In your role as a student, develop your own statements of mission, vision, and guiding principles. How would you create a strategy to achieve your mission and vision?

See Answer

Q: Compare the organizational structures of several manufacturing or service firms. What

Compare the organizational structures of several manufacturing or service firms. What differences are reflected in their quality approaches and results?

See Answer

Q: Try to identify and contrast the core competencies of two different organizations

Try to identify and contrast the core competencies of two different organizations within the same industry, such as Dell and Apple, Toyota and General Motors, or Sears and Walmart, for example. Does y...

See Answer

Q: Visit the Baldrige Program website (http://www .nist.

Visit the Baldrige Program website (http://www .nist.gov/baldrige) and write a report on the information that can be found there.

See Answer

Q: Find the application summary for a recent Baldrige recipient on the Baldrige

Find the application summary for a recent Baldrige recipient on the Baldrige website, and identify at least three “role-model” practices among the first six categories. Justify why you consider them “...

See Answer

Q: Obtain the current Baldrige Excellence Frame work document for business and nonprofit

Obtain the current Baldrige Excellence Frame work document for business and nonprofit organizations. For each numbered set of questions in Categories 1–6 of the Baldrige Criteria, determine whether ea...

See Answer