Questions from Business Communication


Q: How can bad writing waste a businessperson’s time? A researcher asked

How can bad writing waste a businessperson’s time? A researcher asked that question of workers who read business material an average of 25 hours per week (about half of which was e-mail). What writin...

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Q: Ashley, a twenty-one-year-old college graduate

Ashley, a twenty-one-year-old college graduate with a 3.5 GPA, was hired for her first job. She was a fast learner on all the software, but her supervisor had to help her with punctuation. On the nint...

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Q: Why is audience analysis so important in the selection of the direct

Why is audience analysis so important in the selection of the direct or indirect organization strategy for a business message?

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Q: What is the difference between conclusions and recommendations in a report?

What is the difference between conclusions and recommendations in a report?

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Q: Now that you have studied the active and passive voice, what

Now that you have studied the active and passive voice, what do you think when someone in government or business says, “Mistakes were made”? Is it unethical to use the passive voice to avoid specifics...

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Q: How would you determine whether to use the direct strategy or the

How would you determine whether to use the direct strategy or the indirect strategy for any company report you are writing?

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Q: Why would you want to start your research with secondary data rather

Why would you want to start your research with secondary data rather than gathering primary data right away?

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Q: How might technology shape business report formats and their delivery in the

How might technology shape business report formats and their delivery in the future?

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Q: How can report writers ensure that they present their topics objectively and

How can report writers ensure that they present their topics objectively and credibly?

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Q: What are the purposes of headings? Describe three heading types discussed

What are the purposes of headings? Describe three heading types discussed in this chapter.

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