Questions from Business Communication

Q: What arguments could you give for or against the idea that body

What arguments could you give for or against the idea that body language is a science with principles that can be interpreted accurately by specialists?

Q: Imagine that businesspeople from a high-context culture (e.

Imagine that businesspeople from a high-context culture (e.g., Japan or China) meet their counterparts from a low-context culture (the United States) for the first time to negotiate and sign a manufac...

Q: It is quite natural to favor one’s own country over a foreign

It is quite natural to favor one’s own country over a foreign one. To what extent can ethnocentrism be considered a normal reaction, and when could it become destructive and unproductive? Provide exam...

Q: Employers try to screen for and encourage soft skills such as excellent

Employers try to screen for and encourage soft skills such as excellent communication, promptness, a positive attitude, good teamwork skills, and civility. On this difficult mission, they try novel ap...

Q: Think of typical workplace situations and how you might communicate in each

Think of typical workplace situations and how you might communicate in each. When would you seek an in-person conversation, pick up the phone, call a virtual meeting, or send an e-mail, IM, or text?

Q: Describe the advantages of face-to-face communication as opposed

Describe the advantages of face-to-face communication as opposed to interactions facilitated by technology such as telephones, e-mail, instant messaging, texting, the Web, social networking sites, and...

Q: Career expert Andrea Kay stresses that knowing oneself and showing empathy are

Career expert Andrea Kay stresses that knowing oneself and showing empathy are important components of the soft skills that make people employable: “Many, many jobs are lost and careers derailed becau...

Q: The use of digital communication has overtaken face-to-face

The use of digital communication has overtaken face-to-face and voice-to-voice communication in the workplace. How has this shift changed the fundamental process of communication?

Q: The eminent sociologist Zygmunt Bauman had this to say about social media

The eminent sociologist Zygmunt Bauman had this to say about social media: “Most people use social media not to unite, not to open their horizons wider, but on the contrary, to cut themselves a comfor...

Q: On Martin Luther King Jr. Day, four Oklahoma State University

On Martin Luther King Jr. Day, four Oklahoma State University students tweeted a group selfie; two of the students were wearing blackface, causing outrage on campus. In another incident, several stude...