Questions from Business Communication

Q: Are common abbreviations such as lol and imho and all-lowercase

Are common abbreviations such as lol and imho and all-lowercase writing acceptable in texting or instant messaging for business?

Q: Traditional mainstream media act as so-called gatekeepers that vet the

Traditional mainstream media act as so-called gatekeepers that vet the news and decide what kind of content gets published. However, social media networks have changed the game. Now anyone with an Int...

Q: Some marketers employ machines to inflate the number of likes and fans

Some marketers employ machines to inflate the number of likes and fans online. So-called bot networks (botnets) operate large numbers of fake accounts on Facebook, Instagram, and Twitter. A rental ag...

Q: Why might it be shortsighted to bluntly refuse lending money or issue

Why might it be shortsighted to bluntly refuse lending money or issue credit cards to people without a credit history—such as young students—or to consumers with less-than-stellar credit?

Q: Robert Bies, professor of management at Georgetown University, believes that

Robert Bies, professor of management at Georgetown University, believes that an important ethical guideline in dealing with bad news is never to shock the recipient: “Bad news should never come as a s...

Q: Should organizations fear websites where consumers post negative messages about products and

Should organizations fear websites where consumers post negative messages about products and services? What actions can companies take in response to this potential threat?

Q: Consider times when you have been aware that others were using the

Consider times when you have been aware that others were using the indirect strategy in writing or speaking to you. How did you react?

Q: What might be some advantages and disadvantages to being let go remotely

What might be some advantages and disadvantages to being let go remotely, if any? Why might it be a good idea to rein in one’s frustration and anger?

Q: Is it necessary to follow a writing process when preparing a short

Is it necessary to follow a writing process when preparing a short message? A long message? Why or why not?

Q: In their e-mails, writers sometimes use abbreviations such as

In their e-mails, writers sometimes use abbreviations such as FYI (“for your information”) and ASAP (“as soon as possible”). Others sometimes use LOL (“laughing out loud”), 4 u (“for you”), and gr8 (“...