Questions from Business Communication


Q: Is it fair for creditors to continue reporting late payments after the

Is it fair for creditors to continue reporting late payments after the payments have been made? What do you think about experts’ suggestion that people with credit blemishes write a sincere “goodwill”...

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Q: A blogger recently asserted that “the pervasive use of email for

A blogger recently asserted that “the pervasive use of email for business has made the work of writing well even more difficult because it invites—relentlessly—hitting Send before you have thought thr...

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Q: You have just submitted a beautifully researched report. But your supervisor

You have just submitted a beautifully researched report. But your supervisor focused on the two or three little errors that you missed and gave none of the praise you expected. Was this fair of your s...

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Q: It’s easy to use clichés because they just roll off the tongue

It’s easy to use clichés because they just roll off the tongue. What’s wrong with tried-and-true expressions such as it is what it is and at the end of the day?

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Q: Because business writing should have high “skim value,” why not

Because business writing should have high “skim value,” why not write everything in bulleted lists?

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Q: How can report writers decide what type of graphic to use in

How can report writers decide what type of graphic to use in a report?

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Q: Conciseness is valued in business. However, can messages be too

Conciseness is valued in business. However, can messages be too short?

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Q: Why should even practice speakers plan their presentations when addressing a business

Why should even practice speakers plan their presentations when addressing a business audience instead of just “winging it”?

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Q: Communication expert Dianna Booher claims that enthusiasm is infectious and “boredom

Communication expert Dianna Booher claims that enthusiasm is infectious and “boredom is contagious.” What does this mean for you as a presenter? How can you avoid being a boring speaker?

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Q: Why do many communication consultants encourage businesspeople to move beyond bullet points

Why do many communication consultants encourage businesspeople to move beyond bullet points? What do they recommend instead and why?

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