Questions from General Operations Management

Q: One industry expert stated that software today has six errors for every

One industry expert stated that software today has six errors for every 1,000 lines of code. Assuming that there is only one opportunity to make an error for each line of code, at what sigma level is...

Q: Use the Excel Pareto template to investigate the quality losses in a

Use the Excel Pareto template to investigate the quality losses in a paper mill shown below. What conclusions do you reach?

Q: Thirty samples of size 3, available in the worksheet C17 Excel

Thirty samples of size 3, available in the worksheet C17 Excel P40 Data in MindTap were taken from a machining process over a 15-hour period. Construct control charts using the Excel template x&R-Char...

Q: Discuss some examples of real-life organizations that use demand management

Discuss some examples of real-life organizations that use demand management as a resource planning strategy.

Q: Tri-State Bank is investigating the processing time for loan applications

Tri-State Bank is investigating the processing time for loan applications. Samples were taken for 25 random days from four branches. These data can be found in the worksheet C17 Excel P41 Data in Mind...

Q: Eighty insurance claim forms are inspected daily for 25 working days,

Eighty insurance claim forms are inspected daily for 25 working days, and the number of forms with errors are recorded in the worksheet C17 Excel P42 Data in MindTap. Construct a p-chart using the Exc...

Q: An Internet service provider (ISP) measures the proportion of peak

An Internet service provider (ISP) measures the proportion of peak period time when a customer is likely to receive busy signals. Data on the number of busy signals received from samples of 500 calls...

Q: Data showing the number of errors per thousand lines of code for

Data showing the number of errors per thousand lines of code for a software development project are given in the worksheet C17 Excel P44 Data in MindTap. Construct a c-chart and interpret the results....

Q: A mail-order prescription drug vendor measured the number of errors

A mail-order prescription drug vendor measured the number of errors per standard order being picked in their distribution center. Data can be found in the worksheet C17 Excel P45 Data in MindTap. Cons...

Q: Dot’s Restaurant must decide between two technology and processes in their kitchen

Dot’s Restaurant must decide between two technology and processes in their kitchen. They only serve dinner after 4 pm on a small island called Sanibel. The restaurant is open 250 days per year. Dot an...