Q: You're the owner of a 25-employee company that has just
You're the owner of a 25-employee company that has just had a fantastic year. Everyone pulled together and worked hard to achieve the boost in company profits. Unfortunately, you need to sink most of...
See AnswerQ: Performance problems seem all too common in your workplace. People don't
Performance problems seem all too common in your workplace. People don't seem to be putting forth the needed effort, and interpersonal conflict on the work teams seems to be a constant. Is training th...
See AnswerQ: How effective do you think training can be in raising employee motivation
How effective do you think training can be in raising employee motivation?
See AnswerQ: Some firms swear by unorthodox interview methods. For example, Tech
Some firms swear by unorthodox interview methods. For example, Tech Planet, of Menlo Park, California, uses weekly lunches and “wacky follow-up sessions” as substitutes for first-round job interviews....
See AnswerQ: Can you devise an absolute rating system that would guarantee differentiation among
Can you devise an absolute rating system that would guarantee differentiation among workers? Why or why not?
See AnswerQ: Illiterate workers can suffer from embarrassment and fear that keep them from
Illiterate workers can suffer from embarrassment and fear that keep them from admitting their problem. Instead, they may cope by asking questions, observing others, and relying on informal assistance...
See AnswerQ: How important is it that the effectiveness of a training program be
How important is it that the effectiveness of a training program be measured in dollar terms? Why is it important to measure training effectiveness in the first place?
See AnswerQ: Simuflite, a Texas aviation training company, expected to whip the
Simuflite, a Texas aviation training company, expected to whip the competition with FasTrak, its computer-based training (CBT) curriculum for corporate pilots. Instead, the new venture sent Simuflite...
See AnswerQ: Auto-Valve was an example in this chapter of an organization
Auto-Valve was an example in this chapter of an organization that used a simple spreadsheet to determine which skills were most critical and should be taught to employees first. Using the general spre...
See AnswerQ: Areas in need of performance improvement, such as better customer service
Areas in need of performance improvement, such as better customer service and more sales, can be easily identified as training goals. What can be wrong with simply assigning these objectives as goals...
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