Questions from Retail Management

Q: When evaluating retail employees, some stores use a quantitative approach that

When evaluating retail employees, some stores use a quantitative approach that relies on checklists and numerical scores similar to the form in Exhibit 15-5. Other stores use a more qualitative approa...

Q: Some staff pharmacists working for retail chains refuse to dispense the Plan

Some staff pharmacists working for retail chains refuse to dispense the Plan B “morning after” contraceptive pill because of their religious beliefs. In another situation, Muslims and Jewish checkout...

Q: One of the fastest-growing sectors of the population is the

One of the fastest-growing sectors of the population is the over-60 age group. Customers in this age group may have limitations in their vision, hearing, and movement. How can retailers develop store...

Q: Assume you have been hired as a consultant to measure a local

Assume you have been hired as a consultant to measure a local discount store’s floor plan and space productivity. Look back at Chapter 6 and decide which analytical tools and ratios you would use to a...

Q: What sorts of competitive pressures are confronting traditional grocery stores? What

What sorts of competitive pressures are confronting traditional grocery stores? What options do these stores have to ease these pressures?

Q: What are the different types of design that can be used in

What are the different types of design that can be used in a store layout? How does this impact the types of fixtures used to display merchandise? Describe why some stores are more suited for a partic...

Q: A department store is building an addition. The merchandise manager for

A department store is building an addition. The merchandise manager for furniture is trying to convince the vice president to allot this new space to the furniture department. The merchandise manager...

Q: As an architect for retail space, you are responsible for Americans

As an architect for retail space, you are responsible for Americans with Disabilities Act compliance. How would you make sure that a store’s retail layout meets both accessibility requirements and ena...

Q: What are the advantages and disadvantages of offering virtual dressing rooms from

What are the advantages and disadvantages of offering virtual dressing rooms from the retailers’ perspective?

Q: How can signage and graphics help both customers and retailers? Consider

How can signage and graphics help both customers and retailers? Consider the following types of retail formats that you likely have visited in the past: discount store, department store, office supers...