Questions from Total Quality Management


Q: Describe the life cycle of a product. What probability distributions would

Describe the life cycle of a product. What probability distributions would you use to model each phase?

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Q: Explain procedures that might improve the reliability of a system. How

Explain procedures that might improve the reliability of a system. How would you increase the availability of a system? Distinguish between a system with components in parallel and another with standb...

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Q: Explain why it is possible for external failure costs to go up

Explain why it is possible for external failure costs to go up even if the first-pass quality level of a product made by a company remains the same.

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Q: Distinguish between failure-, time-terminated, and sequential tests for

Distinguish between failure-, time-terminated, and sequential tests for reliability and life testing.

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Q: Distinguish between factor, treatment, and treatment levels in the context

Distinguish between factor, treatment, and treatment levels in the context of a health care facility.

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Q: What is the utility of contrasts in experimental design? What are

What is the utility of contrasts in experimental design? What are orthogonal contrasts and how are they helpful?

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Q: What are the features of a 2k factorial experiment? What are

What are the features of a 2k factorial experiment? What are the features of a 2k–2 fractional factorial experiment and how is it constructed?

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Q: Clearly distinguish between the principles of confounding and fractionalization.

Clearly distinguish between the principles of confounding and fractionalization.

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Q: What is the role of a defining contrast, or generator,

What is the role of a defining contrast, or generator, in fractional factorial experiments? Distinguish between a principal fraction and an alternate fraction.

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Q: Discuss Taguchi’s philosophy for quality improvement. Discuss his loss function and

Discuss Taguchi’s philosophy for quality improvement. Discuss his loss function and its contributions.

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