Questions from Total Quality Management

Q: Refer to Exercise 4-7. For each situation, define

Refer to Exercise 4-7. For each situation, define a type I and a type II error in the appropriate context. Consider the costs of such errors and discuss the implications. Data from Exercise 4-7: Stat...

Q: Consider the price of homes in a large metropolitan area. What

Consider the price of homes in a large metropolitan area. What kind of distribution would you expect in terms of skewness and kurtosis? As an index, would the mean or median price be representative? W...

Q: The following companies are interested in conducting a market survey of their

The following companies are interested in conducting a market survey of their products/ services. Explain the possible sampling techniques that they might choose. (a) High-end automobiles (b) Cooking...

Q: Explain the notion of the extended process and its significance. Discuss

Explain the notion of the extended process and its significance. Discuss this in the context of the following organizations: (a) Hardware vendor (such as for computers and printers) (b) Hospital (c) S...

Q: What are the reasons for mass inspection not being a feasible alternative

What are the reasons for mass inspection not being a feasible alternative for quality? improvement?

Q: Discuss the processes through which supply chain quality may be monitored.

Discuss the processes through which supply chain quality may be monitored.

Q: Describe some characteristics for selecting vendors in the following organizations and the

Describe some characteristics for selecting vendors in the following organizations and the selection process to be followed: (a) Supermarket (b) Physician’s office (c) Fast-food restaurant

Q: Explain the organizational barriers that prevent a company from adopting the quality

Explain the organizational barriers that prevent a company from adopting the quality philosophy. Describe some specific action plans to remove such barriers.

Q: Discuss the organizational structure in a typical health care facility. What

Discuss the organizational structure in a typical health care facility. What barriers might this create and what are some remedial measures?

Q: What are the drawbacks of some traditional performance appraisal systems and how

What are the drawbacks of some traditional performance appraisal systems and how may they be modified?