Questions from Total Quality Management

Q: List some of the common processes that a student performs. How

List some of the common processes that a student performs. How can these processes be improved using a process improvement approach?

Q: Discuss how DMAIC might be used in your personal life. For

Discuss how DMAIC might be used in your personal life. For example, how could you use it if you wanted to lose weight or improve a skill such as playing a musical instrument?

Q: Jerome, his wife Sandy, and their two daughters were vacationing

Jerome, his wife Sandy, and their two daughters were vacationing and visited a popular restaurant, Captain Mark’s Seafood Shack, that has several locations in the eastern United States. The hostess w...

Q: Discuss what would be the most appropriate tool to use to attack

Discuss what would be the most appropriate tool to use to attack each of these problems: a. A copy machine suffers frequent paper jams and users are often confused as to how to fix the problem. b. T...

Q: How can lean concepts be applied in a classroom?

How can lean concepts be applied in a classroom?

Q: The Six Sigma philosophy seeks to develop technical leadership through “Belt

The Six Sigma philosophy seeks to develop technical leadership through “Belt” training, then use it in team-based projects designed to improve processes. To what extent are these two concepts (technic...

Q: The Johnson & Johnson credo was written in 1943 by its chairman

The Johnson & Johnson credo was written in 1943 by its chairman Robert Wood Johnson: “We believe our first responsibility is to the doctors, nurses, and patients, to mothers and fathers, and all other...

Q: Examine the following mission statements. Do you think they have a

Examine the following mission statements. Do you think they have a true purpose or are they merely cosmetic devices because someone felt that no major organization can be seen without one?22 a. Our s...

Q: Try to match the following companies with their actual mission statement in

Try to match the following companies with their actual mission statement in question 2. Could you think of more appropriate mission statements for any of these organizations? a. Volvo b. AT&T c. The...

Q: Contrast the following vision statements in terms of their usefulness to an

Contrast the following vision statements in terms of their usefulness to an organization. a. To become the industry leader and achieve superior growth and market share. b. To become the best-managed...