Questions from Total Quality Management


Q: What are some of the descriptive statistical tools available in Microsoft Excel

What are some of the descriptive statistical tools available in Microsoft Excel, and how can they be used?

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Q: What is a confidence interval? What value do they have?

What is a confidence interval? What value do they have?

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Q: Describe some applications of hypothesis testing that might be applied to the

Describe some applications of hypothesis testing that might be applied to the topics in Chapters 3, 4, and 5

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Q: Explain the hypothesis that is tested in analysis of variance.

Explain the hypothesis that is tested in analysis of variance.

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Q: Explain the difference between an experiment, an outcome, and a

Explain the difference between an experiment, an outcome, and a sample space.

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Q: Explain the concepts of correlation and regression.

Explain the concepts of correlation and regression.

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Q: What is the purpose of design of experiments?

What is the purpose of design of experiments?

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Q: Choose some e-commerce site with which you are familiar.

Choose some e-commerce site with which you are familiar. Analyze how “customer-focused” the organization appears to be and provide specific examples to justify your opinions

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Q: Describe a factorial experiment. Provide some examples of factorial experiments that

Describe a factorial experiment. Provide some examples of factorial experiments that you might use to solve some type of quality-related problem.

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Q: State the four rules for calculating probabilities of events.

State the four rules for calculating probabilities of events.

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