Questions from Total Quality Management


Q: Why is brainstorming an important tool in the Improvement phase of DMAIC

Why is brainstorming an important tool in the Improvement phase of DMAIC?

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Q: Explain the steps of the Deming cycle.

Explain the steps of the Deming cycle.

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Q: Describe the key tools used in lean production.

Describe the key tools used in lean production.

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Q: How did Lean Six Sigma evolve? How does it differ from

How did Lean Six Sigma evolve? How does it differ from the original concept of Six Sigma?

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Q: Why is Lean Six Sigma especially useful in services? Cite some

Why is Lean Six Sigma especially useful in services? Cite some examples.

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Q: Nashville Custom Guitars (NCG) is a small-scale manufacturing

Nashville Custom Guitars (NCG) is a small-scale manufacturing operation, producing fewer than 800 instruments a year. The company does not have a formal quality department nor has it consciously tried...

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Q: A person who runs an auto repair shop related that he routinely

A person who runs an auto repair shop related that he routinely washes cars or changes the oil for his best customers at no charge. What are the benefits of such a policy?

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Q: What is Six Sigma? Briefly outline its history at Motorola and

What is Six Sigma? Briefly outline its history at Motorola and General Electric.

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Q: List the key principles of the Six Sigma philosophy. How does

List the key principles of the Six Sigma philosophy. How does it differ from TQM?

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Q: Explain the theoretical basis for the six-sigma 3.4

Explain the theoretical basis for the six-sigma 3.4 dpmo measure. How does it relate to process capability concepts?

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