Questions from General Operations Management


Q: Given the following customer requirements and technical requirements for an automobile,

Given the following customer requirements and technical requirements for an automobile, construct a partial House of Quality. Use your own preferences to denote relationship strengths.

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Q: Develop a House of Quality for a manufactured good or service based

Develop a House of Quality for a manufactured good or service based on current or past work experience or something else you are familiar with. Some ideas might be a quick service oil change, a fast-...

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Q: The following exhibit shows a partially completed House of Quality for a

The following exhibit shows a partially completed House of Quality for a proposed fitness center. a. Examine the relationships in the roof of the House of Quality. Explain why they make sense (or if y...

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Q: Build a House of Quality (showing only the Voice of the

Build a House of Quality (showing only the Voice of the customer, Technical features, Interrelationships, and Relationship matrix from Exhibit 5.2) for designing and producing chocolate chip cookies....

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Q: A hospital is evaluating whether to outsource or perform in-house

A hospital is evaluating whether to outsource or perform in-house a large set of blood and urine laboratory tests. The fixed cost of the laboratory located in the hospital is $800,000 and the weight...

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Q: Industrial Products, Inc. has two alternatives for manufacturing 12,

Industrial Products, Inc. has two alternatives for manufacturing 12,000 industrial 100-horse power electric motors per year. If done in-house, fixed cost would be $2,100,000 with variable cost at $6,8...

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Q: Using the information about customer vehicle traffic to and from a proposed

Using the information about customer vehicle traffic to and from a proposed new sports stadium (not built yet), find the best location for the stadium that minimizes total distance travelled using the...

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Q: Microserve provides computer repair service on a contract basis to customers in

Microserve provides computer repair service on a contract basis to customers in five sections of the city. The five sections, the number of service contracts in each section, and the x and y coordinat...

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Q: Using the following information about material volume shipped from a factory to

Using the following information about material volume shipped from a factory to four retail outlets, find the best location for the factory using the center of gravity method. Use the center-of-gravi...

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Q: The Hudson Jewelers case study in MindTap integrates material found in each

The Hudson Jewelers case study in MindTap integrates material found in each chapter of this book. Case Questions for Discussion: 1. Use one of the three value chain frameworks dis- cussed in this chap...

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