Questions from General Operations Management

Q: Select one of the OM challenges and investigate it in more detail

Select one of the OM challenges and investigate it in more detail. Prepare a 5-10-minute presentation on what you found.

Q: Geoff Colvin of Fortune magazine discussed the concept of a ""friction

Geoff Colvin of Fortune magazine discussed the concept of a ""friction-free economy" in which labor, information, and money move cheaply and quickly through the firm's global supply chains (ENDNOTE: G...

Q: What is the average defection rate for grocery store shoppers in a

What is the average defection rate for grocery store shoppers in a local area of a large city if they spend $50 per visit, shop 52 weeks per year, the grocery store has a 16% gross contribution margin...

Q: 1. What is the average number of customers per hour that

1. What is the average number of customers per hour that can be served for Activity B (CAD Demo & Jewelry Concept) if two employees are in the store? Assume each employee works at 100% utilization. 2....

Q: What is the value of a loyal customer (VLC ) in

What is the value of a loyal customer (VLC ) in the small contractor target market segment who buys an electric drill on average every four years (or every 0.25 year) for $100, when the gross margin o...

Q: If a coffee shops average transaction price is $4.00

If a coffee shops average transaction price is $4.00, their gross margin is 60 percent, the typical customer makes a purchase once a week or 52 weeks per year, and management estimates the value of a...

Q: What types of performance measurements might be used to evaluate a fraternity

What types of performance measurements might be used to evaluate a fraternity or student organization?

Q: Select an organization you are familiar with or have an interest in

Select an organization you are familiar with or have an interest in and write a short two-page paper describing key performance metrics in that industry and firm using the format of Exhibit 2.1.

Q: Interview managers at a local company to identify the key business measures

Interview managers at a local company to identify the key business measures (financial, market, supplier, employee, process, information, innovation, etc.) for that company. What quality indicators do...

Q: Research and write a short paper on how some organization applies the

Research and write a short paper on how some organization applies the five dimensions of service quality.