Questions from General Operations Management

Q: How does a package delivery service such as UPS or FedEx use

How does a package delivery service such as UPS or FedEx use the competitive priority “time” to its competitive advantage? Research, then explain and provide examples in a short paper (maximum of two...

Q: How does Walmart use the competitive priority “cost” to its

How does Walmart use the competitive priority “cost” to its competitive advantage? Research, then explain and provide examples in a short paper (maximum of two typed pages).

Q: How does Procter & Gamble use the competitive priority “quality”

How does Procter & Gamble use the competitive priority “quality” to its competitive advantage? Research, then explain and provide examples in a short paper (maximum of two typed pages).

Q: How does your cell phone provider use the competitive priority “flexibility

How does your cell phone provider use the competitive priority “flexibility” to its competitive advantage? Research, then explain and provide examples in a short paper (maximum of two typed pages).

Q: Compare Lyft (www.lyft.com) and Uber (

Compare Lyft (www.lyft.com) and Uber (www. uber.com) strategies. Explain the similarities and differences in their missions, strategies, and competitive priorities, and how their operations strategies...

Q: Explain the interlinking model of quality and profitability (Exhibit 3.

Explain the interlinking model of quality and profitability (Exhibit 3.2). How does it connect to business and operations strategy? Can you provide any examples of goods and services that support and...

Q: 1. Research global supply and demand for diamonds and how it

1. Research global supply and demand for diamonds and how it affects prices. What role do “diamond reserves” (inventory) play in determining prices? Explain. What do you think the demand-supply curves...

Q: Is it possible for a world-class organization to achieve superiority

Is it possible for a world-class organization to achieve superiority in all five major competitive priorities—price (cost), quality, time, flexibility, and innovation? Explain your reasoning.

Q: Why is sustainability a strategy and not a competitive priority? Explain

Why is sustainability a strategy and not a competitive priority? Explain your reasoning.

Q: Identify two firms that endorse sustainability as part of their corporate strategy

Identify two firms that endorse sustainability as part of their corporate strategy and discuss how sustainability is integrated into their strategies.