Questions from General Operations Management

Q: A factory produces 10,000 desk staplers each week. The

A factory produces 10,000 desk staplers each week. The equipment used costs $50,000 and will remain productive for three years. The labor cost per year is $180,000. a. What is the productivity measure...

Q: A fast-food restaurant has a drive-through window and

A fast-food restaurant has a drive-through window and during peak lunch times can handle a maximum of 50 cars per hour with one person taking orders, assembling them, and acting as cashier. The averag...

Q: The data shown below apply to the first two quarters of the

The data shown below apply to the first two quarters of the current year. Using total-dollar measures of input and output, compare the total profit and productivity achieved for the two quarters. How...

Q: A manufacturing firm uses two measures of productivity: a.

A manufacturing firm uses two measures of productivity: a. Total sales/Total inputs b. Total sales/Total labor inputs Given the data for the last three years below, calculate the productivity ratios....

Q: If the customer defection rate is 17.5 percent, what

If the customer defection rate is 17.5 percent, what is the customer retention rate?

Q: Caroline Highgrove, Hardy Hospital’s director of materials management, glanced at

Caroline Highgrove, Hardy Hospital’s director of materials management, glanced at the papers spread across her desk. She wondered where the week had gone. On Monday, the director of...

Q: Estimate the value of a loyal customer of a loyal Volvo automobile

Estimate the value of a loyal customer of a loyal Volvo automobile owner? Assume the contribution margin is 0.32, the purchase price is $70,000, the repurchase frequency is every four years, and the c...

Q: What is the average value of a loyal customer (VLC)

What is the average value of a loyal customer (VLC) in a target market segment if the average purchase price is $70 per visit, the frequency of repurchase is every month, the contribution margin is 20...

Q: Provide examples of search, experience, and credence attributes for a

Provide examples of search, experience, and credence attributes for a ride sharing service such as Uber or Lyft.

Q: Choose an organization with which you are familiar that falls into one

Choose an organization with which you are familiar that falls into one of the following categories: • sporting goods store • haircut salon • college bar or restaurant • pizza business • a sports team...