Questions from General Operations Management

Q: Draw the customer benefit package (CBP) for one of the

Draw the customer benefit package (CBP) for one of the items in the following list and explain how your CBP provides value to the customer. Make a list of a few example processes that you think would...

Q: Why is process thinking important in operations management? Thinking of yourself

Why is process thinking important in operations management? Thinking of yourself as an “operations manager” for your education, how could process thinking improve your performance as a student?

Q: Why don’t they buy another copying machine for this office? I

Why don’t they buy another copying machine for this office? I waste a lot of valuable time fooling with this machine when I could be preparing my legal cases,” note...

Q: One of our former students, who had worked for Taco Bell

One of our former students, who had worked for Taco Bell, related a story of how his particular store developed a “60-second, 10-pack club” as an improvement initiative and training tool. The goal was...

Q: Review one of the operations and supply chain management professional websites and

Review one of the operations and supply chain management professional websites and report what you find.

Q: Select an organization you are familiar with and draw and describe its

Select an organization you are familiar with and draw and describe its value chain using one of the three value chain frameworks (i.e., the input-output, pre- and post-services or the hierarchical mod...

Q: Search the Web for either (a) an organization that

Search the Web for either (a) an organization that has defined its sustainability strategy and policy, and give examples of how they are implementing it, or (b) an organization that has received neg...

Q: Describe new ways for how your college or university can apply the

Describe new ways for how your college or university can apply the sustainability practices in Exhibit 1.13. Summarize your results in a short paper.

Q: Discuss how the three perspectives of sustainability influence (or perhaps,

Discuss how the three perspectives of sustainability influence (or perhaps, should influence) your personal purchasing decisions. For example, do you consider whether apparel is made in safe and ethi...

Q: Research and write a short paper describing how business analytics has been

Research and write a short paper describing how business analytics has been applied to problems and decisions in operations management. Use the information in the box “What do Operations Managers Do?...