Questions from General Operations Management

Q: 1. Explain how capacity is measured at the following stages of

1. Explain how capacity is measured at the following stages of the diamond value chain: (a) mining, (b) cutting and polishing, (c) jewelry manufacturing for custom and standard jewelry, and (d) th...

Q: A supply chain manager faced with choosing among four possible locations has

A supply chain manager faced with choosing among four possible locations has assessed each location according to the following criteria, where the weights reflect the importance of the criteria. How c...

Q: Compute MSE, MAD, and MAPE (Equations 9.1

Compute MSE, MAD, and MAPE (Equations 9.1 to 9.3) for the following customer satisfaction data.

Q: ProScript sells writing software that edits and proofs manuscripts. The last

ProScript sells writing software that edits and proofs manuscripts. The last five months of data are shown below. Compute MSE, MAD, and MAPE (Equations 9.1 to 9.3) for these data.

Q: Cynthia’s Design Studios had sales the last four months of $13

Cynthia’s Design Studios had sales the last four months of $13,700, $15,400, $17,100, and $18,800. Sales are related to how many designers Cynthia has on-duty. The sales forecast helps her decide on t...

Q: Ink cartridges for the Burke Model 901 printer the last four weeks

Ink cartridges for the Burke Model 901 printer the last four weeks are as follows: a. What is the three-week moving average for the fifth week? b. What is the four-week moving average for the fifth we...

Q: A manufacturer uses a moving average to predict how many replacement parts

A manufacturer uses a moving average to predict how many replacement parts for Part #8119 they should produce per month. Past demand is as follows. What are the forecasts for month seven using two-, f...

Q: Select a business with which you are familiar and identify examples of

Select a business with which you are familiar and identify examples of order qualifiers and winners. You might also research the businesses on the Internet or visit the library.

Q: Select a business with which you are familiar and identify examples of

Select a business with which you are familiar and identify examples of customers using search, experience, and credence quality to evaluate the good or service. You might also research the businesses...

Q: Describe a customer experience you have personally encountered where the good or

Describe a customer experience you have personally encountered where the good or service or both were unsatisfactory (e.g., defective product, errors, mistakes, poor service, service upsets, etc.). Ho...