Questions from Total Quality Management

Q: Interview someone you know about the leadership characteristics of their supervisor.

Interview someone you know about the leadership characteristics of their supervisor. What leadership style does he or she appear to reflect?

Q: Joseph Conklin proposes 10 questions for self-examination to help you

Joseph Conklin proposes 10 questions for self-examination to help you understand your capacity for leadership.43 Answer the following questions, and discuss why they are important for leadership. a. H...

Q: Conduct some research to explain the traditional theories of leadership in Table

Conduct some research to explain the traditional theories of leadership in Table 13.2 and their implications for quality and performance excellence.

Q: Examine some corporate websites and comment on the cultural values that are

Examine some corporate websites and comment on the cultural values that are reflected by the information you find. How important do these organizations view quality to their success?

Q: Talk to individuals that you know from some local organizations (companies

Talk to individuals that you know from some local organizations (companies, schools, government agencies) about the organization’s commitment to quality and performance excellence principles. What fac...

Q: Read the application summary for a recent balding recipient (which can

Read the application summary for a recent balding recipient (which can be found on the balding website) and try to characterize what “quality engine” drives the organization.

Q: Interview your fellow students to identify a set of “best learning

Interview your fellow students to identify a set of “best learning practices.” Develop a plan for sharing these throughout your school.

Q: Find an organization that has implemented ISO 9000, Balding, or

Find an organization that has implemented ISO 9000, Balding, or Six Sigma. Prepare a report on the implementation issues and challenges that the organization faced. How did they address them, and what...

Q: Develop a hierarchy of the questions within the Balding Award criteria that

Develop a hierarchy of the questions within the Balding Award criteria that would guide an organization starting to pursue performance excellence toward world-class performance. In other words, what k...

Q: Talk to a local not-for-profit organization manager or

Talk to a local not-for-profit organization manager or small business owner about quality. How aware are they of quality principles and tools? What challenges do they see in trying to build quality in...