Questions from Total Quality Management

Q: Why is knowledge management important in modern organizations?

Why is knowledge management important in modern organizations?

Q: What are knowledge assets? Explain the difference between explicit knowledge and

What are knowledge assets? Explain the difference between explicit knowledge and tacit knowledge.

Q: An internal auditor has proposed the following metrics: a.

An internal auditor has proposed the following metrics: a. Number of audits performed each year b. Number of audit findings by audit category c. Number of audit findings that are classified as minor o...

Q: What are some ways of transferring knowledge within organizations?

What are some ways of transferring knowledge within organizations?

Q: Summarize the measurement and knowledge management practices for performance excellence.

Summarize the measurement and knowledge management practices for performance excellence.

Q: Explain the importance of performance measurement in organizations.

Explain the importance of performance measurement in organizations.

Q: Explain the role of analytics and big data in quality management and

Explain the role of analytics and big data in quality management and performance excellence.

Q: What is the balanced scorecard? Describe its four components.

What is the balanced scorecard? Describe its four components.

Q: Two neighbors in a new development make a wager on who will

Two neighbors in a new development make a wager on who will be the first to have a lush lawn. Mr. Fast N. Furious immediately buys the most expensive seed he can find because everyone knows that quali...

Q: In the film The Wizard of Oz, Dorothy learned many lessons

In the film The Wizard of Oz, Dorothy learned many lessons. Surprisingly, managers can learn a lot also. For each of the following summaries of scenes in the film, discuss the lessons that organizatio...